Mystery shopping

Unitpol Detective mystery shopping offers professional services to all companies interested in making a correct evaluation of the quality of services it offers customers and their satisfaction level. Our private detectives (Mystery Shoppers) identify where the problems are in the interaction with customers, so that you may make the correct decisions to achieve the desired results and increase your sales. A Unitpol Detective  customer investigator has the knowledge, experience and profile necessary to achieve an objective evaluation of the objectives of Mystery Shopping.

Unitpol Detective conducts Mystery Shopping investigations, adapted to the needs and demands of any company, our areas of action including:

  • Employee performance;
  • Analysis of the Point-Of-Sale;
  • Testing strategic scenarios for Mystery Shopping action.

We work with companies for organizational development, management consulting companies, training, recruitment companies, with whose support we offer our customers complete solutions for improving performance in customer service and increasing sales.

Hire a Unitpol Detective mysterious client and find out if your employee proves professionalism in customer relationships.